Contact

Reach the right desk.

DutyPath is a small company, so a message sent to the right place is answered faster than one sent to a general inbox.

By subject

Membership[CONFIRM: membership email] — joining, listings, screening, affiliations.

Academy[CONFIRM: academy email] — enrollment, coursework, the CFPO track, funding questions.

Workflow[CONFIRM: workflow email] — subscriptions, tiers, enterprise quotes, business associate agreements.

Podcast[CONFIRM: podcast email] — guest proposals and advertising enquiries.

Accessibility[CONFIRM: accessibility email] — barriers and accommodation requests. See the accessibility statement.

Privacy[CONFIRM: privacy email] — access, correction and deletion requests. See the privacy notice.

Refunds[CONFIRM: refunds email] — see the refund policy first; it answers most of them.

Everything else[CONFIRM: general email]

Do not send patient information to any of these addresses, and do not include it in any attachment. If your question requires it, say so and we will arrange a secure route.

The company

DutyPath LLC

Chesterfield, Virginia

[CONFIRM: mailing address for publication — use a registered agent, PO box or commercial address, not a home address]

[CONFIRM: telephone, or state that support is by email only]

Response times [DECIDE: stated business hours and response window].

Who not to write to us about

Veterans Desk and Mendry

Both are separate organizations with their own staff, programs and policies. We cannot answer for either, and we do not pass messages on. Contact them directly through their own sites.

The same applies to CIFPO for anything about the CFPO examination itself, and to AAPC for coding examination and membership questions.